Reporting Back From the Field: Real Projects, Real Results With MIG - Webinar, Feb 25, 2026

What Actually Worked: MIG Shares Real-World Lessons Using Konveio

Every planning project has its own mix of audiences, constraints, content types, and engagement goals, which means the digital tools you choose have to flex with the work, not the other way around. That was the core theme of our February 25 practitioner-led webinar with our longtime partner MIG, featuring Ryan Mottau (Director of Digital Engagement) and Steve Kokotas (Principal & Director of Technology Services).

As Chris Haller (founder of Konveio) put it at the start, this session was intentionally different from a typical product webinar:

“This is… not around features and benefits as much as it is about focusing on practice… what worked, what didn’t work, [and] how did project teams adjust their approach based on their project needs.”

Konveio as a practical, adaptable “in-the-trenches” tool

A recurring takeaway from MIG’s examples was how Konveio supports engagement that’s simple for the public, but powerful for project teams, especially when projects need to stand up quickly, remain mobile-friendly, and be easy to manage.

Ryan emphasized that the real-world constraints are often the deciding factor: attention spans are short, mobile use dominates, and tools must support accessibility and multilingual engagement without friction. MIG’s approach is to assemble best-in-class tools based on the project need. But Ryan noted that Konveio consistently checks key boxes:

“Konveio really hits a lot of those marks for us… One of the reasons… is the flexibility that we’ve had in using it.”

Document review that people actually use

One of the clearest highlights was Konveio’s document commenting experience—especially for planning materials that don’t fit traditional formats. In Delta, Colorado, MIG used Konveio to support review of “long, skinny” streetscape documents that typically break on wide layouts.

Ryan described why this matters:

‍“Konveio had cracked a problem… how do you get a lot of people to comment on what’s essentially a laid out PDF document? And how do you make that clear, easy, and public?”

He also pointed to how well this approach works on smaller screens due to natural scrolling.

For Charlotte’s Area Plans, the same core workflow enabled residents to navigate to the geography they care about and leave quick point-and-click feedback—ranging from detailed comments to lightweight reactions.

Exporting that’s client-friendly (and analysis-ready)

MIG also called out how easy it is to bring feedback back to project teams and clients. Ryan highlighted Konveio’s exports as a major advantage:

‍“We’re able to get those comments back out really simply… giving you back your PDF with those markers on it… [and] an Excel CSV export that allows us to analyze those comments.”

The result: less time wrangling data and more time using it.

Multilingual engagement and real-world translation needs

On LA County Public Works’ Equity Framework, MIG needed a multilingual experience that went beyond basic machine translation. They paired professionally translated, re-laid-out documents with platform-level translated interface elements, creating what Ryan described as a seamless experience:

‍“It actually combines that Google translation for some of the system text… but it also allows us to use our professionally translated and fully relayed out version of that document.”

Chris shared how this project shaped product improvements:

‍“We developed that with you and then rolled it out in the next release. So now that’s available and something that other clients can easily replicate.”

Built to embed and integrate

Finally, MIG highlighted the value of embedding and interoperability, using Konveio both as a standalone project site and as a component within MIG’s 360 Virtual Open House experiences. Ryan summed it up simply:

‍“You can not only embed almost anything into Konveio, but anything from Konveio into something else.”

Watch the full recording to see MIG’s project walkthroughs and hear the full discussion on accessibility, trust, and emerging challenges like AI-generated public comments.

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